Peer-Reviewed Journal Articles

Jagani, S.B., Deilami, V.S.

Sustainability Orientation, Sustainability Implementation, and Brand Image in Service Firms

Business Strategy and the Environment, Vol. 35, No. 5, pp. 5687-5698 (2025)

Jagani, S.B., Deilami, V.S., & Tarannum, S.

Shaping Brand Attitudes through Sustainability Practices: A TSR Approach

Journal of Services Marketing, Vol. 38 No. 3, pp. 369-382 (2024)

Jagani, S.B., Deng, X., Hong, P.C., and Mashhadi Nejad, N.

Adopting sustainability business models for value creation and delivery: an empirical investigation of manufacturing firms

Journal of Manufacturing Technology Management, Vol. 35 No. 2, pp. 360-382 (2024)

Jagani, S.B., Marsillac, E., & Hong, P.

The Electric Vehicle Supply Chain Ecosystem: Changing Roles of Automotive Suppliers

Sustainability, 16(4), 1570 (2024)

Jagani S.B.

The Relationships Between Economic Orientation, Sustainable Product Design and Innovation Performance: Empirical Evidence from US Manufacturing Firms

Sustainable Manufacturing and Service Economics, Vol. 2, 100010 (2023)

Hong, P.C., Jagani S.B., Pham, P.M. & Jung, E.

Globalization Orientation, Business Practices and Performance Outcomes: An Empirical Investigation of B2B Manufacturing Firms

Journal of Business and Industrial Marketing, Vol. 38 No. 10, pp. 2259-2274 (2023)

Singh, S., Hong, P.C., & Jagani, S.B.

Technology-enabled leadership and performance enhancement outcomes: an empirical investigation from the dynamic capabilities perspective

Journal of Systems and Information Technology, 25(3), 319-340 (2023)

Jagani, S.B., & Hong, P.C.

Sustainability Orientation, Byproduct Management and Business Performance: An Empirical Investigation

Journal of Cleaner Production, Vol. 357, 131707 (2022)

Hong, P.C., Hejazi, M.T., Deng, X. & Jagani, S.B.

Dynamic market complexity and service value advantage: an empirical investigation of business process management

Business Process Management Journal, Vol. 28 No. 4, pp. 983-1004 (2022)

Hong, P.C., Jagani, S.B., Kim, J. & Youn, S.H.

Managing Sustainability Orientation: An Empirical Investigation of Manufacturing Firms

International Journal of Production Economics, 211, 71-81 (2019)

Callaway, S.K., & Jagani S.B.

The Impact of Banks' Pioneering Orientation on Strategic Control Systems

American Journal of Business, vol. 30, no. 1 (2015)

Callaway, S.K., & Jagani S.B.

Strategic Context for Internet Banking: How traditional banks manage e-commerce to build IT capabilities and improve performance

The Journal of Internet Banking and Commerce, vol. 20, no. 1 (2015)

Peer-Reviewed Articles in Conference Proceedings

Jagani, S.B., & Paghadal, V.K.

Examining the Role of Trust and Privacy in AI-Based Customer Service Adoption: A Survey-Based Approach

Proceedings of the Decision Sciences Institute (DSI), Orlando, FL. (Nov 2025)

Deilami, V.S., & Jagani, S.B.

Perceived Sustainability, Brand Awareness, and Brand Association in the Hotel Sector

Proceedings of the Decision Sciences Institute (DSI), Orlando, FL. (Nov 2025)

Jagani, S.B., Deilami, V.S.

Sustainability Practices, Inclusivity, and Company Reputation

Proceedings of Decision Sciences Institute (DSI) Annual Meetings 2024, Phoenix, AZ. (Nov 2024)

Jagani, S.B., Deilami, V.S., & Tarannum, S.

Does sustainability practices impact customers' attitude towards brand?

Proceedings of the Decision Sciences Institute (DSI), Houston, TX. (Nov 2022)

Jagani, S.B.

Consequences of Sustainability Orientation in Service Firms

Proceedings of the Decision Sciences Institute (DSI), New Orleans, LA. (2019)

Jagani, S.B. & Kunnathur A.S.

Information Exchange Research Opportunities

Proceedings of the Decision Sciences Institute (DSI), Austin, TX. (2016)

Jagani, S.B., Wallace, S.A. & Kunnathur A.S.

A Research Framework for Business Sustainability using Information Exchange – A Firm Centric Perspective

Proceedings of the 22nd Americas Conference on Information Systems (AMCIS), San Diego, CA. (2016)

Dismukes, J.P., Miller, L.K., Solocha, A., Jagani, S.B. & Bers, J.A.

Wind Energy Electrical Power Generation: The Life Cycle of a Radical Innovation

Management of Converging Technologies, PICMET Conference 2007, Portland, OR.

Aldarrab, A., Jagani, S.B. & Iqbal, T.

Outsourcing to India: Current and Future Trends

Academy of International Business – U.S. Midwest Chapter Conference, Chicago, IL. (March 2007)

Working Papers

  • Jagani, S.B., & Paghadal, V.K. "Examining the Role of Trust and Privacy in AI-Based Customer Service Adoption: A Survey-Based Approach." (Targeted for undecided journal)
  • Saboori-Deilami, V., Jagani, S.B. "Perceived Sustainability, Brand Awareness, and Brand Association in the Hotel Sector." (Targeted for Journal of Brand Management)
  • Jagani, S.B. "Learning outcomes in a HyFlex MBA course (MBA 427): Comparing online and in-person sections." (Targeted for Decision Sciences Journal of Innovative Education)
  • Stout B.D., Jagani, S.B. & Hong, P.C., "Performance and Cyber Security Pressure on Data Integration: Role of Executive Management Influence." (Targeted for Information and Computer Security – ready for submission)
  • Hong, P.C., Kim, S.C., Chen, H., Jagani, S.B., "Expanding the Frontiers of Supply Chain Management: A Call for Multilevel and Interdisciplinary Research." (Targeted for Journal of Supply Chain Management – ready for submission)
  • Singh, S., Jagani, S.B., "Sustainability Orientation, Sustainability Implementation and Brand Image in Service firms." (Targeted for Information Technology and People – preparing manuscript)

Invited Non-Refereed Article

Sinclair, A. E., Jagani, S. B., (2013), "Sustainability is largely about innovation," CSR Files: Commemorative Edition.

Guest Editor

Sustainability Journal (MDPI Publication) (Impact factor: 3.889)

Special Issue: Supply Chain & Logistics System Evolutions: Achieving Innovative Industrial Platforms and Digital Ecosystem Transformation

Conference Presentations

23+ conference presentations from 2025 to 2006 at major conferences including DSI Annual Meetings, POMS, AMCIS, PICMET, and others.